Returns & Exchanges

At Goodwoods Market, we stand behind the quality of our artisanal products and offer a 30-day satisfaction guarantee. Due to the perishable nature of some items, we provide full refunds or replacements for any goods that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Contact Support

  Email our customer care team within 30 days of delivery with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  For items damaged during transit or quality concerns, please attach clear photos of the product and packaging to your request.

• 3.
  Receive Authorization

  Our team will review your request within 24 hours and provide a return authorization number or confirm your eligibility for a direct refund.

• 4.
  Refund Processing

  Once approved, a credit will automatically be applied to your original method of payment within 5-7 business days.